WHERE DO YOU SHIP TO?
We can ship anywhere – locally in Hong Kong and international. We'll take care of shipping (with tracking), however we're not responsible for customs, taxes, etc. when arriving to your country.
HOW LONG DOES DELIVERY TAKE?
We aim to send out our orders once a week. For orders in Hong Kong, delivery will be about 1-2 days. Outside Hong Kong, delivery will be about 2-3 weeks. Tracking is included with every purchase, so you can check when it will arrive.
DO YOU OFFER FRAMING?
We don't currently offer framing options, but on special circumstances we can look into it. Shoot us an email at thewakustudios@gmail.com
DO YOU OFFER CUSTOM SIZES?
We can look into it depending on what you're looking for! Email us at thewakustudios@gmail.com
WHAT IS YOUR RETURN POLICY?
All purchases are made to order so they are unfortunately non-returnable and non-refundable. If there was a mistake with delivery, or there's damage upon delivery – email thewakustudios@gmail.com
DON'T SEE YOUR QUESTION HERE?
Shoot as an email at thewakustudios@gmail.com and we'll get back to you soon!